If this is you:
“I want to get coach training for my organization.”
here’s how I could help you…
As coaching is an art, learning to coach requires more than education and training. I’ve learned that to be effective, an in-house coach training program for managers must provide the following:
I recommend three different support systems for helping managers learn to coach. Each can be used individually or in combination depending on the pace of change and the size of the group you want to influence.
1. Coach Training Workshops
The Secrets of the Successful Manager Workshop is a two-day workshop designed to teach managers to coach with a follow-up review of action implementation after 2 months. The program is held every few months in Hong Kong. If you have a group of at least 8 people, I recommend customizing this workshop to create a complete program that perfectly suits your needs.
2. Group Coach Training Programs
For cost-effective and efficient development of coaching skills, group coaching programs can be very effective and have the added benefits of strengthening group identity, building trust, openness and shared culture among the learners. Group coaching provides live demonstration and modelling of the coaching process while sharing challenges and learning among a peer group. The organization must be ready to create the required level of openness for the program to be effective. For larger companies, mixed groups from different departments can be very effective. Programs are custom designed to align with the company culture and policies. Group coaching programs are often used to provide on-going support following a Coach Training Workshop.
3. Mentor Coaching
I coach managers who are coaching their direct-reports to coach their staff. For Senior Managers in particular, it is very useful to have a neutral, external sounding board who can add another perspective as to what could be changed in order to fully support the managers in their coaching. If the Senior Manager can set a very strong example for coaching, the lower ranks will more easily follow. For details, please see Executive Coaching.
Why I might be the one to help you…
I’ve worked with several different organizations to teach coaching, particularly to managers who wish to coach their staff and/or use coaching skills within their role as a manager.
As a Mentor Coach I have coached more than 20 professional coaches and understand the learning stages for new coaches.
I’m resident in Hong Kong and have experience coaching and training with many different cultures in Asia. Therefore I easily understand the unique challenges of coaching in organizations in China, Taiwan, Hong Kong and other SE Asian countries.
I have developed a coaching model that is instructive for beginners and flexible enough for use in a variety of management situations. This model is therefore an effective way to teach coaching that can be used as a common language for coaching within an organization.
I design customized programs that meet the needs of specific organizations in terms of existing culture, desired outcomes, current policies and procedures, past experiences and budget.
I also offer public programs teaching managers how to coach.
What else you might need:
If you need help with the organizational development aspects of introducing coaching to your organization, I can recommend a very experienced organizational change consultant who frequently collaborates with me on joint projects.
If you are looking for training and coaching delivery in Mandarin or Cantonese, I can recommend other experienced coaches who frequently partner with me.
Recent Coach Manager Training Projects:
Working with some associates, I designed a coach training program for managers located across SE Asia and China. The program involves some pre-course study, a two and a half day workshop, action planning with peer support and a follow-up teleconference. The program is designed to teach coaching skills, while putting them in the context of the company’s own performance management system. Two pilot programs were delivered with feedback and revisions following each one to produce a final program that perfectly fits the client’s needs. The program will be delivered to groups of 20 throughout the next two years.
Working with an organizational change consultant/coach as my partner, I designed and delivered a one and a half day coach training workshop for a group of 9 top managers for the China branch of a German-based pharmaceutical company. We included the development of a custom coaching model which can be used as they trickle-down the coaching system throughout the organization. The project will continue with more short workshops, group coaching and individual support as we assist the organization to fully implement a learning culture.
To learn how my work could contribute to your organization, please email or call 852 8103-7326.
“I found Angela to be an amazing coach! She uses the skills of listening and questioning extremely well, demonstrates empathy and understanding at all times, and knows when to challenge me or ask for my commitment to action. She is non-judgmental, positive, and completely trustworthy. I recommend Angela highly because she is honest, has integrity and is well respected in the Hong Kong market. She is well trained, experienced and ‘walks the talk’.”
Finance Industry Learning and Development Manager
Besides her excellent practical coaching skills, Angela is a very resourceful person for everything related to coaching. She is extremely well connected and helped us find coaches for a number of colleagues in different locations. She also conducted (together with a colleague) a coaching training for our management team in China which was very much liked by the participants. And it was effective with a medium and long term impact.
Managing Director, Pharmaceuticals Industry
“Even though I was talking to Angela about my problems, all the solutions were coming out of my mouth. I found it very empowering. I might have overcome my problems without a coach, but not within months. It might have taken years to sort out the root of my problems” Read the whole article here.”
Godfrey Chu, Consultant
“You have a way of understanding the complexity of what I’m saying and then making it crystal clear for me.”
Senior Executive, Finance Industry
“I feel a big difference since I started the coaching. I’m more sure of myself and have more insight into things. Before, I used to brush off my emotions. Now I can look at them, analyze them and deal with the situation. I’m no longer too proud or cowardly to tell people what is bothering me. Before everything was a problem and now I have a just a few little problems.”
“Before starting the coaching, I did not expect to learn so much about myself. Angela’s approach was non-intimidating, yet effective and assuring.”
Chief Risk Officer for an insurance company
“I really appreciate our conversations, as you always manage to help me see things in a different light, which somehow makes this difficult process easier. Our discussion the previous week … was especially powerful. I think that is a life-long lesson that I will come back to repeatedly.”
Senior Executive, Finance Industry
“Angela has a gift for probing gently yet with laser accuracy, asking the right questions, challenging me to notice where I’m sabotaging myself, encouraging me to see things differently and prodding me to stay on track. She also demonstrates a rare balance of left-brain, down-to-earth business common sense and heart-felt joy and compassion.”
Small Business Owner, Hong Kong
“You have a great way about you that makes everyone very comfortable talking about uncomfortable topics.”
Sourcing Manager, Action Sports Industry
“My colleagues have noticed the difference in me in the past 6 months since I started coaching. I don’t take things so seriously and I don’t get involved when I don’t need to. I can delegate better and I let my staff handle their issues by themselves. My doctor was very surprised that my health is excellent now.” [He had high blood pressure.]
Social Services Manager
“Angela helped me to see my own strengths and abilities that I don’t normally see myself. She is very supportive and always non-judgmental.”
“You’ve really helped me to turn things around. Now I’m making an effort to do things and speak up positively for what I want. You put some points in my head that really helped, especially ‘What are you going to do about it?’”
Information Technology Consultant
“I have been working with Angela for close to a year and found her to be an excellent coach – she has a unique ability to be both reassuringly supportive and constructively critical at the same time. Her probing questions forced me to re-examine the decisions I took and why, helping me to better understand both what drives me and the people that work for me.”
Managing Director, Media Industry
As a coach, Angela helped me understand and discover areas in my behaviours and beliefs which may influence how I interact with others as a leader. She also helped me explore alternative means by which improvements could be made. Angela has demonstrated to be a very capable and professional coach and has provided very good guidance and support in the course of the coaching.
General Manager, Information Technology, Logistics Industry